Frequently Asked Questions

If you already have a Webee Hub, please log-in for full FAQs database.

How to use my Environment Dashboard?
With your Environment Dashboard you can monitor your home at all times.
Control Temperature, Humidity and Luminosity levels to keep your home safe and efficient.
 
... Read more
How to use my Energy Dashboard?

On your Energy Dashboard you can track energy consumption to add efficiency to your home:

  • Learn exactly how much each device consume to discover patterns in usage.
  • ... Read more
Where can I find the manuals?

You can find the manuals here.

Or the direct access is on our home page, on the bottom Menu.

How can I find My Webee App on Apple Store?

You can search it as My Webee or you can use the direct download link:  https://itunes.apple.com/US/app/id914058619#... Read more

  • IOs
    APP STORE
    WEBEE APP
What is the speed of the USB ports?

All USB ports speed is USB2.0 standard.

 

  • USB speed
Webee’s USB port, support external hardware?

The USB port supports external USB hardware. It can power the drive as long as the drive doesn't drain more than 800mA of current.

  • USB
    external hardware
Which kind of microSD cards can Webee support?

Webee work best with microSD Card Class 10 or above. But Class 4 should also work. The maximum capacity for the SD card is 32GB

  • SD CARD
    micro SD
    card
Will I get any problems using your devices outside USA?

You will not have problems using Webee Smart Hub outside the USA since works with an international switching power supply capable of 100v - 240v 50/60Hz.

For the Smartee version that works... Read more

  • international
    power supply
Will the Plugees be available in XXXX socket standard and voltage?

Yes, the Plugees are universal, adapted in shape to each area.

Webee works with an international switching power supply capable of 100v - 240v 50/60Hz, so it will cover Australian power.... Read more

Do the smart devices work on EU electricity (220/230V and 50Hz)?

*Most of Webee smart devices works with an international switching power supply capable of 100v - 240v 50/60Hz.

For those designed specifically for each region, make sure to select the one... Read more

  • electricity
    power supply

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